Frequently Asked Questions By Members

1. I received an email/postcard/phone call from a company asking for my personal information. They said they were working on a Directory for Alpha Chi Rho Fraternity. Is this a legitimate project, or is it a scam?
Alpha Chi Rho National Fraternity must complete a membership directory every five years per Article XII, Section 4 of the National Bylaws. We have partnered with PCI (also known as Publishing Concepts) to produce our new member directory. PCI is a family-owned business based in Dallas, TX, that has published directories for educational institutions, fraternities, sororities, and military organizations across the nation for over 100 years. This project allows Alpha Chi Rho Fraternity to receive important updates to our database so we can better serve our members.
2. Does Alpha Chi Rho Fraternity benefit from this at all?
Yes, in a few different ways: • Updated Information – allows us to effectively communicate with and engage members • Legacy – preserves the history of our organization • Pride – wearing apparel shows support and love for our Fraternity.
3. How do I know my information will only be used for directory purposes?
PCI is committed to protecting your information. The names, addresses, and information provided to PCI for the publication of the Directory will be held confidential by PCI, except to the extent that they are utilized in, or in the preparation of, the Directory and except as required by court order or law.
4. I would like to verify or update my information. How can I do this?
• If you received a postcard or an email with a telephone number, you may call the number to speak with a real, live human being representing the Alpha Chi Rho Fraternity project. They will verify the information we have on file for you and make any updates where needed. • If you received an email with an embedded link, simply click the link to go to the online site to review your information. • If you did not receive a postcard or email, you may call the dedicated Alpha Chi Rho Fraternity National Headquarters at 732-869-1895. • If you are living internationally or are unable to call the update line, please email PCIservice@publishingconcepts.com. PCI will send you a personalized link to update your information.
5. Can I choose what information prints in the directory?
When you call to update your information, you can tell the representative if you prefer any of your information be excluded. You can also communicate your preferences to PCI’s customer service helpdesk at 1-800-982-1590 / PCIservice@publishingconcepts.com or to the Fraternity directly.
6. Can anyone purchase a directory?
The Alpha Chi Rho Fraternity Member Directory is available for sale only to Alpha Chi Rho Fraternity members. Note that you will be listed in the directory whether you decide to purchase a copy or not.
7. When will I receive my directory?
The total duration of the directory project is about 12 -15 months. Since we began the project in March 2026, the directories will be distributed from April through July 2027. (Right in time for Convention!)
8. I ordered a directory/package over the phone and would like to cancel my order. How do I do this?
Contact PCI’s customer service helpdesk at 1-800-982-1590 / PCIservice@publishingconcepts.com, and they will take care of this for you.